The Software Report is pleased to announce The Top 25 Software Sales Executives of 2020. The following awardees represent some of the most exceptional sales leaders in the software industry. Through their dedicated effort and consistent energy, they drive customer acquisition and expansion and make strong company growth a reality. Selection to this year's list was based on the quality and number of nominations received. The criteria by which each individual was evaluated included the executive's drive, intellect, integrity and contribution to company performance, among other factors.
Please join us in extending a well-deserved congratulations to this year's awardees.
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1. Costa Harbilas, SVP, Global Sales of Intapp
Costa Harbilas is the senior vice president of global sales at Intapp. Bringing more than 20 years of experience in enterprise software, Harbilas held positions at HP Software, Predixion Software Inc., and SAP before joining Intapp in 2018. His history of success includes driving the growth of year-on-year revenue by 195% at SAP, where he was the North American general manager for the ERP cloud business. At Intapp, he has also driven success by implementing new market coverage models, sales processes, forecasting methodology, and a novel account planning approach.
In 2019 he achieved 70% year on year growth and increased average deal size by 40%. Intapp has received consistent recognition for facilitating leading software and services that enable professional services and capital markets firms to thrive in an increasingly competitive marketplace. With over 1100 customers globally, Intapp's client base includes 96 of the global 100 law firms, five of the top eight global accounting firms, and more than 400 capital markets and advisory firms. This includes William Buck, McMillan, Gilbert + Tobin, and Lane Powell.
2. Dan Keenan, Chief Revenue Officer of Sphera
Each year, the chief revenue officer of Sphera Dan Keenan chooses a theme for the company's sales kickoff. This year's theme is momentum. It's fitting, considering Keenan's dynamic approach to cross-functional teams and sales growth. He joined Sphera following 14 years as the group vice president of CCC Information Services. The proven sales executive has a history of closing large strategic deals that directly impact the company, an asset he has brought to his role at Sphera.
Responsible for budgets, P&Ls, sales pipelines, account plans, targeting and forecasting; and employee development programs, Keenan takes these tasks in his stride while creating tactical plans for sales and product management. Since Keenan's appointment, Sphera has been recognized as one of the leaders in environmental health and safety software while experiencing an upward sales trajectory. The Chicago-based company operates globally, serving more than 2,500 clients and over a million individual customers in over 75 countries. Sphera's client list includes the likes of Gensuite, Pilgrim, Proshop, and Qualitest.
3. Anna Baird, Chief Operating Officer of Outreach
Anna Baird has a wealth of experience that spans over 27 years. After holding financial and operational leadership positions at KPMG, McAfee, RadiumOne, Livongo Health, and other organizations, Baird has spent the last two years as the COO of the leading sales engagement platform, Outreach. Here, she leads the company's sales, finance, customer success, business intelligence, security, and IT operations. Outreach has been hailed as the next billion-dollar startup after experiencing exponential growth between 2015 and 2017, where the company went from zero to a $10 million run rate.
Companies like Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive growth, increase the productivity of customer-facing teams, and improve performance. This year, the company opened up its first international office in London to serve more than 200 European-based clients like Deliveroo, DocuSign, and Signal AI. Baird leads the revenue team and since joining has focused on hiring an inclusive crew. Today, Outreach's leadership team is made up of 40% of women, which the company hopes to bump up to 50% eventually.
4. Brad Lochman, SVP of Sales and Marketing of QGenda
QGenda is proud to recognize Brad Lochman as one of The Software Report's Top Software Sales Executives of 2020. Since joining the team in 2018, Brad has helped QGenda's Sales organization reach new levels of success. The rapid growth and quota attainment of QGenda's strategic team exemplifies Brad's strength in strategic leadership. Additionally, his ability to coach each team member based on their unique abilities while promoting a common goal has successfully increased productivity and overall confidence within his team. From QGenda's continuous Year-over-Year growth to the coaching and mentorship he has provided his sales reps and managers, Brad exemplifies the ideal qualities of a highly successful sales leader.
The company now serves over 3,000 customers in over 30 medical specialties across 5,000 hospitals. QGenda has experienced incredible growth over the last three years, consistently recognized for its strength and significance. Serving private practices, academic medical centers, management service organizations as well as hospitals and health systems, QGenda's client list includes 90 of 100 Becker's Greatest Hospitals. With Lochman's specialization in managing highly complex sales processes with multiple constituents and involving cutting-edge technologies for the healthcare marketplace, QGenda is in more than capable hands.
5. Agnes Roupenel, Director Parcel Locker Solutions France-Benelux, Quadient
Armed with over 14 years of management experience and 24 years of commercial experience, Agnes Roupenel is adeptly skilled in managing both sales teams and client relationships. Previously working at TNT UPS/Kiala, and Viapost (logistics subsidiaryof the La Poste group), Roupenel has built a reputation that boasts independence, diligence, and a visionary approach. After working across retail, logistics, e-commerce, transport, and HR sectors, Roupenel joined Quadient in 2016 to develop the business of Parcel Lockers, a solution to optimize the delivery process. A leader in helping businesses make meaningful customer connections through digital and physical channels, Quadient has experienced consistent growth. In 2019, the company announced its sixth consecutive quarter of positive organic sales growth.
This year the company launched its CVP Everest, targeting the e-commerce sector. The machine is a high-velocity auto-boxing system, capable of making over 1,100 packages per hour. Over 204 companies trust Quadient, including Center Parcs, Medium Enterprise Telecommunications Services Company, and World Wildlife Fund (WWF). The company's proven record of continuous growth in business process automation, sales, and organic sales marks it not only as a leader in its field, but a company that benefits from its experienced executive team.
6. Andre Cuenin, Chief Revenue Officer of Cherwell Software
The best way to describe Andre Cuenin's leadership style is strategic and pragmatic. "I believe in thinking big and making things happen," Cuenin shares on the Cherwell Software website. "I aspire to bring a fast pace that's collaborative and decision-oriented from beginning to end." Bringing over 30 years of software experience with stints at Integrated Research, StrataVia, CA Technologies, and Contraves, Cuenin isn't just a trusted thought leader but also an asset to the team.
Since his appointment as the company's chief revenue officer, Cuenin has led the company's global sales, driving growth in bookings, revenue, and market share in the enterprise service management and IT service management sectors. The award-winning business technology and IT service management platform has been recognized for its fast and even record-breaking growth. Counting SysAid, Samanage, ServiceNow, and Easy Vista as competitors, Cherwell is poised for continued success. Cuenin chose to move to the company in 2019 after recognizing the potential to scale the business beyond ITSM. Upon his appointment, he arrived with a clear vision and strategy because "in sales, victory is really the only option."
7. Joe Rohrlich, Global Chief Revenue Officer of Bazaarvoice
Joe Rohrlich is the chief revenue officer at the digital marketing company, Bazaarvoice. Before joining the Austin, Texas-based firm, he worked at Kelsey Grammer's Grammnet Productions, Endeavor Agency, Vincent Newman Entertainment, and The Zizo Group, before finding himself in the tech world. Joining Bazaarvoice in 2010 as its client success director, Rohrlich enjoyed immediate success and received the 2011 Bazaarvoice Founders Award, a CEO-selected accolade for driving innovation within the business. From there, he went onto become the general manager and executive vice president of the company's European and Asia-Pacific business before being appointed chief revenue officer in 2018.
Former CEO, Joe Davis noted that Rohlrich's customer service track record and sales guidance has been vital to the company's growth. Founded in 2005, Bazaarvoice connects brands and retailers to consumers to make the shopping experience feel personal again. The company's network hosts more than a billion consumers who share reviews as well as ask and answer questions across 6,000 brand and retail websites. Since the appointment of new CEO Keith Nealon in January, the focus at the company has become growth, organic innovation, global expansion and tapping into a wider talent pool across the world. Bazaar's voice clients include Boulanger, 3M, LG Electronics, Unilever, Burt's Bees, DSW, and many others.
8. Andrew Fraser, Chief Revenue Officer of Vend
Cloud-based point of sale and retail management software, Vend has emerged as a leader in creating solutions for fashion boutiques, homewares stores, sports shops, and a range of other businesses. As its chief revenue officer, Andrew Fraser is tasked with leading his team at the New Zealand-based company to continued success. Following stints at McKinsey & Company in Auckland and California, as well as spending time as a uranium explorer in Ethiopia, Fraser has an expansive and distinctly unique set of experiences, making his one-of-a-kind point of view a priceless resource for Vend.
Since joining the company in 2019, he has incorporated his startup experience as well as his penchant for innovation towards new strategies. Vend counts Etsy, Sennheiser, Tessuti, Piccadilly, Jurlique, and BLK as clients, as well as more than 25,000 bricks-and-mortar retail clients and this number is growing rapidly. Vend CEO Alex Fala expects significant growth to come from overseas, particularly from opportunities with US payments resellers. Market whispers have recently emerged hinting that Vend could be New Zealand's next big tech IPO.
9. Jim Gerson, VP, Sales and Marketing of CareStack
Jim Gerson has over 22 years of experience spanning leadership roles at McMaster-Carr, Airborne Express, Dentsply, Zimmer Biomet, and JADAK Tech. Gerson joined CareStack as its new vice president of sales and marketing in 2018, bringing with him a consistent record of driving top-line revenue and delivering results according to the organization's strategic plan. He's also experienced at calling on C level executives and senior leaders as well as technical buyers such as engineers and physicians.
CareStack, the cloud-based enterprise management platform with advanced capabilities for managing all aspects of a dental practice, recently announced it raised $28 million in a Series B funding round. The company began as a 15-person operation in 2015 and now hopes to double its 200 employee workforce, including a new office in Kochi by the end of 2020. The company, which services dental practices of all sizes, counts Dental Depot DFW, Now Care Dental, Wilshire Dental, and Celebration Dental Group as part of its ever-growing client base. With less than 20% of dental practices in the cloud today, CareStack's platform represents endless possibilities for the rest of the sector.
10. Kevin Norlin, SVP & Chief Revenue Officer of Rocket Software
Kevin Norlin began his career over 30 years ago, starting at IBM. After positions at Quest Software, Dell, Hewlett Packard Enterprise, and Microstrategy, Norlin joined Rocket Software in 2019 as the company's chief revenue officer. Here, he is responsible for the company's financial goals leading the global sales organization. What sets Norlin apart is his unwavering passion for technology, and when it comes to Rocket's capabilities, he is excited for the potential of what it brings to the market.
The global software development firm, founded in 1990, builds enterprise products while delivering solutions across six segments: business information and analytics; storage, networks, and compliance; application development, integration, and modernization; and database servers and tools. The company already helps Fortune 500 companies and government agencies modernize applications. It recently made moves to strategically expand into the Asia-Pacific region, striking deals with CIMB Bank, Erste Group Bank, Westpac Banking Group, and PT Bank Central Asia Tbk. Rocket is also engaged in business and technology partnerships with IBM, EMC, Fujitsu, Hitachi Data Systems, Avaya, Epicor, Infor, and many others.
11. Michael Vollman, Chief Revenue Officer of Quali
With over 40 years of experience in executive leadership, software, and technology, Michael Vollman is a veteran in his field. His track record of success includes scaling companies for growth and exits. As the president of AlignStar, he grew the ARR by 250% over two years before successfully selling the company to Vista Equity Partners. Meanwhile, during his position as SVP sales and worldwide operations at Vignette, Vollman led the top-line growth for the company from $3.5 million to $367 million in four years, playing an instrumental role in the company's $16 billion valuation.
Since joining Quali in 2019, Vollman has led sales operations as the chief revenue officer, wielding his passion for building great teams and future leaders. Quali is the leading provider of enterprise sandbox software for cloud and DevOps automation. Its client base includes World Wide Technology, Cisco, Pure Storage, Kaiser Permanente, Phoenix Datacom. "We have world-class customers who are experiencing amazing improvements in the costs and speed of provisioning and deploying their infrastructure and applications using Quali's CloudShell platform," Vollman said.
12. Janet Halma, Chief Revenue Officer of SilkRoad
Janet Halma is a seasoned senior global executive with over 30 years of experience in the information technology industry. She joined the company in 2016 bringing a stellar track record of creating sustainable value for clients, investors and shareholders through sales and operational excellence. Prior to joining SilkRoad, Janet was responsible for the integration and consolidation of acquired businesses as a member of the corporate development team at Rocket Software
Previously, she served on the executive team at Metastorm, Inc., a business process management company, with responsibility for all customer and sales operations. Following Metastorm’s acquisition by OpenText Corporation in 2011, Janet led the business integration of Metastorm and another acquired business, ~$500M in acquired value, into OpenText’s global business operations. She has held additional executive leadership, business development and sales positions with CommerceQuest, an integration company, and IBM. Janet holds a Bachelor of Science degree in Finance from The Florida State University.
13. Brian O'Reilly, VP of Sales of Smartling
Brian O'Reilly joined Smartling in 2018 as vice president of sales. This year he was appointed as the company's chief revenue officer. With over 15 years of experience, spanning roles at Cerner, Accenture, EY, AdRoll, and Revenue Collective, O'Reilly boasts an impressive resume and a proven history of success. New York-based, Smartling is a language translation service enabling customers to localize content across different devices and platforms with ease. The premier software announced record results for the fiscal year ending December 31, 2019. Year-over-year, Smartling increased the number of customers using its language services offering by 216%.
The company also added more than 100 new customers in 2019, including technology, retail, and gaming brands like Bentley Systems, Butterfly Network, Cloudflare, Fiverr, Hamilton Beach, monday.com, Pendo.io, and Specialized Bicycle. Smartling is already trusted by companies such as British Airways, InterContinental Hotels Group, Uber, AdRoll, Shinola, Spotify, Pinterest, Hasbro, and SurveyMonkey with providing native brand experiences. The company's successes were also reflected in its global sectors, with the Dublin, Ireland-based team outgrowing its old location and moving into a new space to accommodate a larger crew.
14. Wolfgang Allisat, Chief Revenue Officer of Unbabel
Wolfgang Allisat is an executive with a strong history of success spanning 27 years of experience. Having held roles at Accenture, Omniture, and Teralytics, as well as being a board member of Winsist Racing, Allisat's expertise is broad and unique in its scope. He joined the artificial intelligence-powered human translation platform, Unbabel in 2017 as the company's chief revenue officer, leading its sales operations. An expert in building high-performance teams in hyper-growth tech companies, Unbabel was excited for the executive to join its ranks.
With a track record of growing companies through key phases in their evolutions from industry pioneers to becoming the global standard in their industries, Allisat is just as thrilled about joining the Portugal-based company. Unbabel "unleashes incredible value for companies, opening up new markets and greater loyalty across borders," Allisat says. He is tasked with expanding Unbabel's footprint with international businesses and building upon its success with customers like Pinterest, Skyscanner, Under Armour, Trello, and Oculus VR. The company, which was founded in 2013 has offices in San Francisco, Barcelona, Lisbon, Singapore, and London.
15. Don Demarinis, SVP Sales of Agilysys
Twenty-five years of experience in the hospitality industry makes Don DeMarinis a veteran in his field. With stints at Brolin Retail Systems, Oracle, Gusto, QikServe Limited, and now Agilysys, he has a proven track record of innovation and sales growth. DeMarinis has helped several companies, including Gusto and Brolin Retail Systems, build successful sales processes and aggressively grow their customer base. Since joining Agilysys, he has been charged with leading the company's Americas sales activities, designing innovative sales strategies, and accelerating revenue growth across its vertical industry markets.
Agilysys' client base includes Royal Caribbean Cruises, Grand Central Hotel Belfast, Crystal Springs Resort, Dubai Marine Beach Resort & Spa, 172 Live Music, Flamingo Motel and Suites, Camelback Resort, and SH Hotels. The company's fiscal 2020 results noted a total net revenue increase of 16.6% and its sixth consecutive quarter of double-digit, year-over-year quarterly revenue growth. In heed of the news, the company raised its forecast for fiscal 2020 full-year revenue growth as it now expects an approximate 16% year-over-year increase compared to fiscal 2019 revenue of approximately $141 million.
16. Kenny Hsu, Global Head of Sales Planning and Analytics of Anaplan
Equipped with almost 20 years of experience across enterprise sales and finance, Kenny Hsu is a prominent SaaS leader. Having held positions at Deloitte & Touche, Colliers International, Evans & Evans, McKinsey & Company, Symphony Commerce, and Medallia, Hsu has a proven record of leading teams to success. In his most recent position at Anaplan, he is charged with leading the global organization, sales analytics, designing, and implementing a segmented operational model using AI-driven account scoring while revamping territories and quotes processes.
Founded in 2008, Anaplan provides cloud-based planning software for finance, sales, supply chain, operations, and human resources. The company released its first planning product in 2011. He plays an instrumental role in Anaplan's cloud-based planning software platform, which enables organizations to accelerate decision making. Anaplan has been lauded for shaking up business planning by successfully utilizing the concept of connected planning to more corporate workforces. In fiscal 2019, the firm's revenue rose 43% to $240.6 million, driven by a 45% growth in subscription revenue. The Californian-based company is trusted by DocuSign, McAfee, PWC, Zillow, Activision, Booking.com, Vodafone, Kathmandu, Satsuma, SONOS, Target, and many more.
17. Mike Keister, Chief Revenue Officer of Zapproved
Tech sales executive Michael Keister has almost 20 years of experience supporting, designing, and executing revenue generation models. Armed with a Bachelor's degree in finance from Oregon State University, since graduating, he has held positions at Tripwire, Airship, Lytics, and IndDinero. Though it's his most recent appointment at Zapproved, that is his most challenging role yet. In 2019, Zapproved exceeded revenue targets, adding 46 in-house legal teams to its existing customer base. It also surpassed customer revenue retention goals by 80% to fuel continued expansion and growth for corporate litigation needs.
"With the influx of new privacy laws and growth of litigation, our customers' workload continues to increase—putting more pressure on them to automate," Keister wrote on the company's website. "We are seeing a surge in adoption of our processing and culling product among in-house legal teams. Thanks to a technology partnership with gold-standard processing engine Nuix, we have an incredible opportunity to provide solutions that resolve pressures to lower e-discovery costs and increase data security, and continue to increase our market share." A platform designed specifically for corporate legal teams, Zapproved is a pioneering, cloud-based, intuitive tool in managing litigation responses.
18. Puneet Arora, Chief Revenue Officer of D2L
At the helm of D2L global revenues is Puneet Arora, an executive with over 20 years of experience in building and leading high-velocity sales organizations. With a broad background that spans roles at Salesforce Oracle, Live Person, 8x8 Inc., and others, Arora joined Desire2Learn as its Chief Revenue Officer in 2018. With a mix of experience, including telesales, online sales, and field operations, Arora is equipped with the skills to ensure revenue success while driving sales. His insight has been reflected in Desire2Learn's results.
Recent reports suggest that the US education market is set to grow over the next six years, with Desire2Learn marked as one of the top leading players in the field. Founded in 1999, the ed-tech company has become a leader in cloud-based learning solutions for higher education, K-12, and Fortune 1000 companies. By providing next-gen learning management systems and solutions, the company positions its clients to break down barriers while creating unmatched learning experiences. The company services 700 clients across the globes with offices in the United States, Canada, Singapore, Australia, Europe, and Brazil.
19. David Pilz, Senior Vice President, NA Sales of Aptean
David Pilz has over 20 years of experience building ERP and supply chain businesses by focusing on customer success and organic growth. As the CEO of IndustryBuilt Software since 2005, Pilz joined Aptean after the company acquired IndustryBuilt in 2019. While at IndustryBuilt, Pilz built the organization to have over 240 customers from its inception in 2004. Today, he has a dual role, balancing his tasks as SVP marketing and sales. The company's buyout meant increased access to new geographic markets as well as product innovation and acceleration set to expand IndustryBuilt's customer base.
Needless to say, it was a move welcomed by Pilz. As SVP of sales in North America, Pilz is now responsible for generating new systems sales for Aptean's ERP and supply chain products as well as the company's IndustryBuilt business. His veteran experience will come in handy as he focuses on organic growth. Software applications and professional business services of Aptean enable more than 5,000 customers to manage their businesses successfully. The company is trusted by the likes of Janome, Berner Food & Beverage, Ahlsell, CARF International, VMWare, and others.
20. Mark Dressler, Senior Vice President Global Sales of Calix
Mark Dressler has over 30 years of experience working in the communications service provider sector. He spent 17 years at multinational telecommunications and data networking equipment manufacturer Nortel as the company's sales director before moving to Calix in 2005. Beginning as the company's VP of sales, after 13 years he was appointed as the senior vice president of global sales in 2018. In this role, Dressler is responsible for all sales activities, leading a team focused on transforming customers' business and service models.
As the global provider of the cloud and software platforms designed to deliver unified access networks and smart premises systems, Calix aims to connect the world. The San Jose, California-based company, was founded in 1999 and recently shifted from a hardware to a cloud-based system, a transformation that led the company to increase its margins. Calix tripled its cloud revenue during Q4 in 2019 and quadrupled it for the full year. The company also added 100 new customers in 2019.
21. John Gurski, Chief Sales Officer of PointClickCare
John Gurski began his impressive career over 26 years ago. After spending 17 years at SAP spanning roles as global account director and senior vice president and general manager of solutions, Gurski moved onto SAP Hybris, where he served as senior vice president. In 2019, he joined PointClickCare, a healthcare innovator and the leading cloud-based software provider for the post-acute care market. As chief sales officer, John is responsible for sales, presales, demand generation, business development, customer experience, and value creation across all markets. He is also the executive sponsor for diversity and inclusion within PointClickCare.
Founded in 2000, the Mississauga, Ontario-based company has grown from a startup to a market leader, advancing the senior care industry and making a real impact on people's lives. It has also marked an impressive and sustainable growth path. In 2016, PointClickCare experienced a record year with revenues exceeding $160 million, representing 28% year over year profitable growth. The company is trusted by the likes of Springhill’s Senior Communities, Cedar Creek Assisted Living Residence, Sunny Vista, Villa Leonardo Gambin, Fort Hudson Health System, and many others.
22. Chris Merritt, Chief Revenue Officer of Cloudflare
Christopher Merritt is the chief revenue officer at web-infrastructure and website-security company, Cloudflare. Bringing over 25 years of experience to the Silicon Valley-based unicorn, Merritt held positions at Accenture, FedEx, Monster, Yahoo, BranchOut, and Peerindex before joining Cloudflare in 2013. Merritt counts himself as the go-to person for the CEO, responsible for sales, forecasting, execution, and engagement with customers. Merritt leverages his wealth of knowledge and a proven history of success to lead the team at Cloudflare, focusing on what the market and customers are dealing with and need.
He has a mammoth task, as Cloudflare runs one of the world's largest networks, powering more than 10 trillion requests per month and nearly 10% of all Internet requests for more than 2.5 billion people worldwide. Consistently recognized for its innovation and pioneering, Cloudflare is undoubtedly a leader in the industry. With revenue growing from $87.1 million in the first half of 2018 to $129.2 million in the first half of 2019, the company is set for continued growth in 2020. The company is trusted by Thomas Reuters, Zendesk, Hubspot, Ivanti, and many others.
23. Ron Gabrisko, Chief Revenue Officer of Databricks
Armed with over 26 years of experience spanning companies like Delphi Packard Electric Systems, Cisco, Cyclone Commerce, and Axway, Ron Gabrisko is a passionate and disruptive tech leader. He earned his MBA at Stanford University with high honors, and his track record shows a history of success. This includes growing and building the fastest growing business unit at Axway Software, leading the company to a successful IPO in 2011. In 2019, Databricks grew to 1000 employees amidst celebrating its Microsoft partnership, which resulted in Azure Databricks and its global presence.
In 2018, Gabrisko spearheaded the company's international expansion into the Asia Pacific and Japan region to support the growing demand for unified analytics. Databricks is the industry-leading, cloud-based data engineering tool used for processing and transforming massive quantities of data and exploring the data through machine learning models. The company has consistently been recognized for its impressive and fast growth. Databricks is trusted by McGraw Education, Voicebox, Escapia, WGU, Autotrader, Red Ventures, Metacog, MediaGamma, and many others.
24. Ricardo Heidorn, Co-Founder and Chief Sales Officer of Hi Platform
With almost 15 years of experience in technology, spanning positions at Doupler, InMeta, and FURB, Ricardo Heidorn has a strong background in social media. Though, in the last ten years, Heidorn's attention has been focused on Hi Platform after co-founding the company in 2009. The Brazillian company creates software that allows businesses to facilitate relationships between brands and customers at their best. It brings business intelligence to the media, making it possible to access unlimited social media conversations immediately. The platform allows users to measure, analyze, and stay on top of what consumers are saying about its products and services.
Hi Platform serves more than 800 organizations and boasts 200 business partners throughout the world. The overarching thesis that binds the company together is that social media monitoring is essential to progress. Considered one of the largest SaaS companies in Brazil, Hi Platform has scaled revenue 22% year over year. Most recently, the company announced the integration of its customer service products with Whatsapp Business and its acquisition of online customer service developer company, SamChat.
25. Floris van Tol, Head of Sales Life & Pension, Benelux of Keylane
Floris van Tol has over 25 years of experience in managing teams and companies which have come in handy during his eight-year tenure at Keylane. Since joining the company in 2011 as a sales manager, Floris has gone onto the climb the ranks and become the head of sales life and pension. Here, he is responsible for the sales organization, cross-selling Keylane's digital innovation, fintech, and SaaS solutions in the retirement and the life insurance sector. In 2020, he was promoted to sales director and member of MT.
Benelux-based, Keylane is the market leader in creating flexible SaaS-based solutions that build the core processes of life and non-life insurers and pension institutions. With continued expansion and offices in also Germany, the Nordics, and the United Kingdom Keylane's ambition is to become the number one provider in Europe. Between 2013 and 2016, the company doubled its revenue as it focused on growing its business to meet the demands of its customers.
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